EPINS® WEBSITE Online Privacy Policy


  1. Security of Personal Information
    • The security of personal information about you is our priority. We protect this information by maintaining certain safeguards within the legal framework of the Republic of Singapore. We will also abide by industry best practices with regards to the proper handling of personal information. When we use other companies or suppliers to provide services for us, we also require them to protect the confidentiality of personal information they receive and have or will have in place non-disclosure agreements with these companies or suppliers.
    • Our Online Privacy Statement describes how we may collect, use and share information you provide when you visit this website, receive our emails or interact with advertisements we have on third-party websites.
  2. What Information Do We Collect

    When you visit our website, we collect two types of information from each visitor: non-personal and personal.

    • Non-Personal Information

      When you visit our site, we aim to provide an online experience that matches the device you used to access this website. When you access our website, we collect the IP address of the device you use to connect onto the Internet. In addition, we gather information such as what browser and which version of it you're using, the type of operating system you have, and which site you were referred from. Further, when you browse our site or receive one of our emails, Card Alliance Pte Ltd (“Card Alliance”) and companies we work with, use cookies and/or pixel tags to collect information and store your online preferences. The information gathered by cookies and/or pixel tags helps us improve your online experience and may include:

      • Your enquiries/ feedback about this website.
      • The pages you viewed while at our site.
      • The time and duration of your visit to our site.

      We may also supplement the information we collect with information we receive from other companies. For example, we may use marketing segments developed by us or other companies to customize certain services to your local area and provide relevant Card Alliance Pte Ltd offers tailored to you.

    • Personal Information

      In addition to the information described in the previous section, we may also gather personal information that you provide to us such as your name, address, phone number, and email. Collecting this personal information enables us to offer you online experiences that help provide you with services from Card Alliance and our fellow affiliated companies.

      If we have personal information from you, or information that's publicly available from other sources, we may use it in combination with the information that Card Alliance has collected online. We can use this information to better tailor and personalize our service and marketing communications with you, both online and offline.

  3. How Do We Use the Information We Collect?
    • We collect about and from you to manage our business and to offer an enhanced, personalized online experience on our site and third-party websites. The information we collect allows us to:-
      • Where applicable, recognize you when you return to our site so we can personalize your experience.
      • Where applicable, respond to your requests.
      • Provide you relevant product and service offers on our site and in other advertising.
    • In the event that you contact us with enquiries or provide feedback on this EPINS® website, we may forward your details/enquires to our relevant fellow affiliated companies, our vendors or our EPINS® bank partners. This is to ensure that the most appropriate party will to respond to your enquiry or feedback.
  4. How Do We Use Information from Our Advertisements on Other Websites?
    • Companies we work with place and track advertisements on third-party websites. Like most advertisers, we place advertisements where we think they will be most relevant to customers. We place advertisements by developing and using our own marketing segments that may combine online and offline information about our current and prospective customers. In addition, we may use marketing segments provided by online publishers and other such advertising companies.
  5. Cookies
    • You can control whether to accept cookies or not. If you decide to not accept cookies, some features and services on our site may not work properly. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests. If you would prefer not to accept cookies, you can:
      • Change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it.
      • Set your browser to automatically not accept any cookies.
  6. Notice of changes
    • From time to time, we may change this Online Privacy Policy. The effective date of this policy, as stated below, indicates the last time this policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the policy.
  7. Effective Date
    • This policy was last modified on 30 September 2011 by Card Alliance.